How Topazaz handles personal information

1. Scope of this policy

This policy applies to visitors, prospects, and customers who use the Topazaz website or any connected landing page, contact form, or advertising flow. It also applies whenever you send us your name, email address, phone number, country code, or any other details through the forms on this site.

If you continue using the website after reading this page, you acknowledge that Topazaz may process your information as described below and may update this policy from time to time to reflect legal, operational, or technical changes.

2. Information we collect

Topazaz may collect information that you provide directly, such as your first name, last name, email address, telephone number, country calling code, and any message you submit. In some cases, the website may also capture technical details including your IP address, browser type, device information, language preference, and the page that referred you to the site.

We may also store information derived from cookies, pixels, tags, and similar technologies. These tools help Topazaz understand which pages are useful, how quickly forms are completed, and whether advertising campaigns are reaching the right audience.

• Contact details you voluntarily submit through forms.
• Device, browser, and session information.
• Interaction data such as page views, clicks, and form events.
• Marketing identifiers, if present in the URL or browser storage.

3. How Topazaz uses your information

Topazaz uses the information you provide to respond to your request, evaluate eligibility, deliver product or service information, and improve the way our pages perform. We may use it to contact you about your submission, verify the accuracy of the data you entered, or route your request to an internal or external partner where appropriate.

We also use aggregated information to analyse traffic trends, measure conversion performance, and reduce fraud or misuse. When a form is submitted, Topazaz may keep a record of that event so we can maintain customer service, operational oversight, and compliance documentation.

4. Cookies, pixels, and analytics

Cookies and similar technologies may be used to remember your preferences, measure marketing performance, and support the functionality of the site. If this page is connected to a campaign, pixels or tags may be used to record standard events such as page views or completed leads. Those tools help Topazaz understand the effectiveness of the website without needing to identify you personally in every case.

You can usually control cookies through your browser settings. Disabling certain technologies may affect the behaviour of forms, embedded widgets, or tracking elements, but the website will still provide the core content available to visitors.

5. Sharing and disclosure

Topazaz may share personal information with service providers that help operate the website, process form submissions, manage email delivery, host infrastructure, or support analytics and advertising. These providers are expected to use the data only for the tasks they perform on our behalf.

We may also disclose information if required by law, to protect the rights and safety of Topazaz, to investigate suspected abuse, or to respond to lawful requests from public authorities. If a business transaction occurs, such as a merger or sale, your information may be transferred as part of that process.

6. Retention and security

Topazaz keeps personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and maintain internal records. Retention periods may vary depending on the type of data and the operational need for it.

We use reasonable administrative and technical safeguards designed to reduce unauthorized access, loss, misuse, or alteration of information. No system is perfectly secure, but Topazaz takes data protection seriously and works to keep the website environment stable and controlled.

7. Your choices and contact

You may request access to, correction of, or deletion of certain personal information where applicable law allows it. You may also ask us to stop using your information for direct marketing when such an option is available under the local rules that govern your location.

If you have any questions about this policy or the way Topazaz handles data, you can contact our support team using the contact details shown on the website or by replying to any message received from the site infrastructure.

8. Updates to this policy

We may revise this Privacy Policy when our services change, when laws are updated, or when we improve how Topazaz operates this website. The updated version becomes effective once posted here, and the date of the latest revision should be reviewed periodically.

Continuing to use the site after an update means you accept the current version of the policy. If you do not agree with any part of it, you should stop using the website and contact Topazaz for clarification.

9. Company details

Company: TOPAZ AG LTD Company number 15411938

Email: info@topazaz.com

Address: Unit 5 Young Street Industrial Estate, Young Street, Bradford, England, BD8 9RE

VAT No: GB341892504